Guides
The background that makes every manual easier to use, with an infographic in every guide. Written to be read start to finish, in the time it takes to drink a coffee.
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Where to find the model number on anything you own
A practical, room-by-room guide to finding model number labels on washers, fridges, TVs, routers, tools and cars, plus how to tell a model number from a serial number.
- 02
Restart, reset, or factory reset? What each one really does
The difference between a power cycle, a soft reset and a factory reset, what you lose with each, and when a reset is the wrong fix.
- 03
How to read appliance error codes without panicking
What washer, dishwasher, oven and fridge error codes actually mean, which ones you can fix yourself, and which need a technician.
- 04
Lost the manual? Here's how to get an official copy
The most reliable places to find a replacement owner's manual, how to check you have the right version, and what to do for discontinued products.
- 05
Descaling coffee makers, kettles and espresso machines
Why limescale slows your coffee maker down, how often to descale based on your water, and the mistakes that can void a warranty.